The incumbent performs a variety of complex administrative tasks in supporting the Tuberculosis and Sexually Transmitted Disease programs of the Florida Department of Health in Brevard County. The position includes preparing and auditing reports, perform quality assurance, procurement of supplies, materials, and formula, record keeping and reconciling of inventories, determining client eligibility for services. The incumbent serves as a point of contact for the TB/STD program to schedule appointments and answer client questions. The incumbent maintains good rapport with patients, department staff and adheres to the established Department of Health values of Innovation, Collaboration, Accountability, Responsiveness and Excellence. Candidates are typically hired at the minimum salary.

Specific Duties and Responsibilities include:

Data entry, billing, medical records preparation and maintenance, archiving, lab posting, data input, eligibility determination, registration, and appointment setting. Assist clients on the phone and in person with information regarding services and records. Assist coworkers when needed to ensure appropriate and timely services. Responsible for receiving, organizing, and maintaining records of all laboratory results that are reported to DOH-Brevard STD/TB programs

Required Knowledge, Skills, and Abilities:

Ability to communicate effectively with coworkers, clients, outside community partners Knowledge of clerical settings, customer service skills in person and over the phone, proficient computer knowledge and skills, ability to multi-task Documented ability to work with multiple computer programs such as Microsoft Word, Outlook, EHRs, scanners, faxes, copiers.

Qualifications:

Minimum

Valid driver’s license

High School Diploma/GED

Basic computer knowledge/skills including, but not limited to, Microsoft Word, Excel, Outlook, multiple EHR applications, use of typical office machinery such as copiers, scanners, etc.

Florida Department of Health is required to work before, during, and/or beyond normal work hours or days in the event of an emergency. Emergency duty required of the incumbent includes working in special needs shelters or performing other emergency duties including but not limited to response to or threats involving any disaster or threat of disaster man-made or natural

• This position requires daily in-office or field work.

Preferred

Ability to read and speak English/ Spanish - Bilingual

Currently employed by the Department of Health

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

Work Location

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
• Retirement plan options, including employer contributions

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• Flexible Spending Accounts;
• Tuition waivers;
• And more!

For a more complete list of benefits, including monthly costs, visit

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website:

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.