At Humana, a Fortune 50 company, we are committed to health and well-being through personalized care and community engagement. We are looking for a Lead Technology Solutions Professional who can build applications in Salesforce Health Cloud for our rapidly expanding Primary Care business. The goal is to empower our Medicare sales agents who assist seniors in choosing our senior-focused primary care services. You will sit at the intersection of the latest technology and enhancing the health and happiness of our clients. If you are eager to leverage your technical skills to promote healthier lifestyles, this position could be for you.

As a Lead Technology Solutions professional, you will work directly with Senior Leadership on the Primary Care Growth Team. While your primary focus will be to build Sales applications on Salesforce Health Cloud, you will quickly expand beyond Salesforce, learning new programming paradigms and adopting emerging tools as the software engineering world evolves. Current sales agent tools include managed packages like Blackthorn, BrainShark, and Spiff, while we explore the latest AI technologies to enhance our services.

AI tools we use now include Salesforce Einstein Lead Scoring, Bigtincan's AuthoringAI, RoleplayAI, Coaching AI and InvocaAI for conversational intelligence. We plan to introduce more AI features going forward to help sales agents keep up with the demands of our fast-growing business. Lead responsibilities will include the following:

Design and Development:

• Develop Salesforce Health Cloud features using Omniscript, Apex, and Flows.
• Create custom applications, workflows, and automation using Salesforce tools including Omniscript, Apex, Visualforce, Lightning Components, and Salesforce APIs.
• Build user interfaces and integrate Salesforce with external systems like Mulesoft.
• Contribute to full-stack development beyond Salesforce, including UI frameworks, backend services, APIs, and data integrations.
• Evaluate and adopt new tools, frameworks, languages, and architectural patterns as business and technology needs evolve.

Collaboration:

• Work with business analysts, project managers, and end-users to gather requirements and translate them into technical solutions.
• Collaborate with cross-functional teams in sales, marketing, and IT to ensure solutions align with business objectives.
• Provide hands-on technical leadership, mentoring developers, and setting engineering best practices.

Testing and Maintenance:

• Ensure application stability, performance, and security through testing and code reviews.
• Troubleshoot production issues, debug complex problems, and provide long-term system support.
• Promote CI/CD, strong development lifecycle practices, and scalable deployment strategies.

Documentation in ADO:

• Create and maintain technical documentation, including architecture designs, solution specifications, and test plans.
• Maintain knowledge transfer (KT) documentation and system configuration records in Azure DevOps (ADO).

Required Qualifications

• Bachelor's degree or 4 years' experience with Salesforce development
• 2 years of project leadership experience
• 3 years of Salesforce experience with proficiency in Sales and Health Cloud using Omniscript, Apex, and Flows
• Salesforce Certifications: Sales/Service/Health Cloud, Administrator, Platform Developer, and Omnistudio Consultant
• Experience managing multiple tasks and deadlines with strong attention to detail
• Effective communication skills both verbal and in writing, with the ability to present to senior leaders

Preferred Qualifications

• Experience with integrating Salesforce with external systems through Mulesoft.
• Full-stack development experience outside Salesforce (e.g., JavaScript frameworks, backend services, APIs, cloud platforms).
• Certified OmniStudio Developer or Platform Developer II.
• Salesforce expertise in Sharing & Visibility, Deployment Strategies, Platform App Builder, Advanced Administration.
• Health Cloud Accredited Professional.
• Healthcare Industry Certified AI Specialist.
• Certified AI Associate.
• Advanced Administrator.
• Salesforce Certified Associate.

Additional Information

This position follows a remote work style however the candidate must live close to one of our designated IT locations: Louisville, KY; Tampa, FL; Dallas, TX; Boston, MA; New York City; Washington, D.C: Atlanta, GA, Nashville, TN, Chicago, IL or Charlotte, NC.

Work-At-Home Requirements: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

• At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.
• Satellite, cellular and microwave connection can be used only if approved by leadership.
• Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
• Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
• Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Interview Process

As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule. If you are selected to move forward you will receive outreach from HireVue to complete an On-Demand prescreening interview.

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$117,600 - $161,700 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer atHumana.comand atCenterWell.com.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Of Benefits.

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