Position Summary About Orlando Health Medical Group Orlando Health Medical Group is a comprehensive physician group serving patients from across the southeastern United States. With more than 200 practices and 1,200 physicians, Orlando Health Medical Group has a strong representation in over 55 specialties, including cardiology, vascular medicine, orthopedics, oncology, digestive health, neurology, neurosurgery, bariatric surgery, general surgery, bone marrow transplant and critical care medicine, as well as more than 30 pediatric subspecialties, women’s health, primary care and the largest hospitalist program in Florida. Orlando Health Medical Group is part of the Orlando Health system of care, which includes award-winning hospitals and ERs, specialty institutes, urgent care centers, primary care practices and outpatient facilities that span Florida’s east to west coasts and beyond. Collectively, our 27,000 team members honor our over 100-year legacy by providing professional and compassionate care to the patients, families and communities we serve. Orlando Health is committed to providing you with benefits that go beyond the expected, with career-growing FREE education programs and well-being services to support you and your family through every stage of life. We begin your benefits on day one and offer flexibility wherever possible, so that you can be present for your passions. “Orlando Health Is Your Best Place to Work” is not just something we say, it’s our promise to you. Orlando Health Offers Great NEW Competitive Pay and Great Benefits Package that Includes: Medical, Dental, Vision 403(b) Retirement Savings Plan Health Savings Account (HSA) Flexible Spending Account (FSA) Paid Time Off (up to 5 weeks to start) Life Insurance Extended Leave Plan (ELP) Family Care (childcare, elder care, pet care) Paid Parental Leave Pet Insurance Car Insurance Educational Benefits including tuition reimbursement & monthly payments to help pay down any graduated school debt Job Summary Assesses for and provides therapeutically supportive interventions for patients and families by utilizing theories of human growth and development, family systems and biopsychosocial models as outlined by child life professional standards of practice. Focuses on helping children and adolescents master challenging life events through promotion of play, education and preparation throughout the health care experience. This position will serve an outpatient setting that includes several subspecialty practices. Hours required will be Mon-Fri, 8:00am-4:30pm Responsibilities Essential Functions Demonstrates knowledge and ability to provide clinical support/education to patients and families of all age groups. Uses basic knowledge around formal and informal assessment techniques to accurately determine patients’ developmental and emotional status, and documents such as indicated. Verbalizes developmental theory to support assessments and interventions with patients and families. Uses resources to accommodate cultural and communication/language needs to provide comprehensive care. Provides age appropriate, non-pharmacological pain management techniques to patients to optimize outcomes. Uses developmentally appropriate and medically accurate teaching strategies to ensure that cognitive and emotional needs are supported prior to, during and following invasive and perceived threatening procedures and surgeries. Provides parental guidance regarding impact of illness, hospitalization, treatment and bereavement. Determines and prioritizes the needs and scope of child life services for each patient and family members, i.e. siblings. Provides direction to Child Life Assistants and Child Life Volunteers related to patient care activity and services. Provides a therapeutic and safe environment for individuals and groups, ages 0-21. Utilizes therapeutic play, both in group settings and one-on-one interactions to facilitate a child’s mastery of and coping with the health care experience. Ensures a safe, appropriate and child-friendly environment within the play spaces. Aware of patient safety issues in the health care environment and demonstrates such awareness. Adheres to hospital policy regarding patient confidentiality and infection control. Represents and communicates child life and psychosocial issues of pediatric health care. Participates in Child Life student experiences. Serves as a subject matter expert about the work of child life to various tour groups visiting the hospital. Recommends/provides programs and resources to curriculum/training of health care staff, students and volunteers. Assists with programs that involve the community for purposes of enhancing the patient experience. Helps provide input for community service projects such as donations of supplies, entertainment and recreational experiences. Collaborates with internal stakeholders to ensure good communication and compliance with OH requirements. Effectively serves as a liaison between a community partner and the patients/families for purposes of facilitating meaningful introductions and interactions between them. Contributes to post-event assessment to determine whether changes are warranted in the future for continued enhancement to the patient experience. Maintains professional practice standards and engagement: Conducts self-evaluation and participates in establishing professional goals. Adheres to the professional code of ethics of the Association of Child Life Professionals. Consistently follows Code of Conduct Standards and compliance with all department/hospital performance requirements. Demonstrates a positive professional attitude and cooperatively and constructively relates to all patients, families, guests, and other health care members. Respects and supports patient/family’s rights and advocates for patient/families. Maintains compliance with all Orlando Health policies and procedures. Qualifications Education/Training Bachelor’s degree in child Life, Child Development, Early Childhood Education, Therapeutic Recreation, Family and Child Studies or related field. Successful completion of a specific child life student internship. Licensure/Certification Must maintain professional certification as a Certified Child Life Specialist (CCLS) as awarded by the Child Life Certifying Commission; or eligible to sit for the CCLS exam and successfully complete within first year of employment. Maintains current BLS/HealthCare Provider certification. Experience None. Previous experience preferred.

About Orlando Health Medical Group Orlando Health Medical Group is a comprehensive physician group serving patients from across the southeastern United States. With more than 200 practices and 1,200 physicians, Orlando Health Medical Group has a strong representation in over 55 specialties, including cardiology, vascular medicine, orthopedics, oncology, digestive health, neurology, neurosurgery, bariatric surgery, general surgery, bone marrow transplant and critical care medicine, as well as more than 30 pediatric subspecialties, women’s health, primary care and the largest hospitalist program in Florida. Orlando Health Medical Group is part of the Orlando Health system of care, which includes award-winning hospitals and E - Rs, specialty institutes, urgent care centers, primary care practices and outpatient facilities that span Florida’s east to west coasts and beyond. Collectively, our 27,000 team members honor our over 100-year legacy by providing professional and compassionate care to the patients, families and communities we serve. Orlando Health is committed to providing you with benefits that go beyond the expected, with career-growing FREE education programs and well-being services to support you and your family through every stage of life. We begin your benefits on day one and offer flexibility wherever possible, so that you can be present for your passions. “Orlando Health Is Your Best Place to Work” is not just something we say, it’s our promise to you. Orlando Health Offers Great NEW Competitive Pay and Great Benefits Package that Includes: Medical, Dental, Vision 403(b) Retirement Savings Plan Health Savings Account (HSA) Flexible Spending Account (FSA) Paid Time Off (up to 5 weeks to start) Life Insurance Extended Leave Plan (ELP) Family Care (childcare, elder care, pet care) Paid Parental Leave Pet Insurance Car Insurance Educational Benefits including tuition reimbursement & monthly payments to help pay down any graduated school debt Job Summary Assesses for and provides therapeutically supportive interventions for patients and families by utilizing theories of human growth and development, family systems and biopsychosocial models as outlined by child life professional standards of practice. Focuses on helping children and adolescents master challenging life events through promotion of play, education and preparation throughout the health care experience. This position will serve an outpatient setting that includes several subspecialty practices. Hours required will be Mon-Fri, 8:00 am-4:30 pm Responsibilities Essential Functions - Demonstrates knowledge and ability to provide clinical support/education to patients and families of all age groups. - Uses basic knowledge around formal and informal assessment techniques to accurately determine patients’ developmental and emotional status, and documents such as indicated. - Verbalizes developmental theory to support assessments and interventions with patients and families. - Uses resources to accommodate cultural and communication/language needs to provide comprehensive care. - Provides age appropriate, non-pharmacological pain management techniques to patients to optimize outcomes. - Uses developmentally appropriate and medically accurate teaching strategies to ensure that cognitive and emotional needs are supported prior to, during and following invasive and perceived threatening procedures and surgeries. - Provides parental guidance regarding impact of illness, hospitalization, treatment and bereavement. - Determines and prioritizes the needs and scope of child life services for each patient and family members, i.e. siblings. - Provides direction to Child Life Assistants and Child Life Volunteers related to patient care activity and services. Provides a therapeutic and safe environment for individuals and groups, ages 0-21. - Utilizes therapeutic play, both in group settings and one-on-one interactions to facilitate a child’s mastery of and coping with the health care experience. - Ensures a safe, appropriate and child-friendly environment within the play spaces. - Aware of patient safety issues in the health care environment and demonstrates such awareness. - Adheres to hospital policy regarding patient confidentiality and infection control. Represents and communicates child life and psychosocial issues of pediatric health care. - Participates in Child Life student experiences. - Serves as a subject matter expert about the work of child life to various tour groups visiting the hospital. - Recommends/provides programs and resources to curriculum/training of health care staff, students and volunteers. Assists with programs that involve the community for purposes of enhancing the patient experience. - Helps provide input for community service projects such as donations of supplies, entertainment and recreational experiences. - Collaborates with internal stakeholders to ensure good communication and compliance with OH requirements. - Effectively serves as a liaison between a community partner and the patients/families for purposes of facilitating meaningful introductions and interactions between them. - Contributes to post-event assessment to determine whether changes are warranted in the future for continued enhancement to the patient experience. Maintains professional practice standards and engagement: - Conducts self-evaluation and participates in establishing professional goals. - Adheres to the professional code of ethics of the Association of Child Life Professionals. - Consistently follows Code of Conduct Standards and compliance with all department/hospital performance requirements. - Demonstrates a positive professional attitude and cooperatively and constructively relates to all patients, families, guests, and other health care members. - Respects and supports patient/family’s rights and advocates for patient/families. - Maintains compliance with all Orlando Health policies and procedures. Qualifications Education/ Training Bachelor’s degree in child Life, Child Development, Early Childhood Education, Therapeutic Recreation, Family and Child Studies or related field. Successful completion of a specific child life student internship. Licensure/ Certification - Must maintain professional certification as a Certified Child Life Specialist (CCLS) as awarded by the Child Life Certifying Commission; or eligible to sit for the CCLS exam and successfully complete within first year of employment. - Maintains current BLS/ HealthCare Provider certification. Experience None. Previous experience preferred.

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