Our promise to you:

Joining AdventHealth is about being part of something bigger. Its about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family:

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance

• Paid Time Off from Day One

• 403-B Retirement Plan

• 4 Weeks 100% Paid Parental Leave

• Career Development

• Whole Person Well-being Resources

• Mental Health Resources and Support

• Pet Benefits

Schedule:

Full time

Shift:

Night (United States of America)

Address:

601 E ROLLINS ST

City:

ORLANDO

State:

Florida

Postal Code:

32803

Job Description:

• Night shift - varied. 1830-0700

• 550 E Rollins St. 4thfloor Mission Control. Orlando, FL 32803

• Coordinate and oversee ground and air medical transport operations across the AdventHealth system and with external partners. Act as a central liaison for physicians, hospital staff, EMS crews, and vendors to ensure timely and appropriate patient transfers. Utilize advanced dispatch systems and clinical acuity algorithms to determine the optimal transport mode and resource deployment. Maintain accurate, real-time documentation and communication across multiple platforms while actively monitoring and directing field units and aircraft to ensure safety and regulatory compliance. Provide administrative and logistical support to care management teams, facilitating smooth transfer workflows. Deliver outstanding customer service and contribute to a collaborative, high-performing team environment.

• Updates the status of field units and aircraft, ensuring compliance and timely transport.

• Other duties as assigned.

• Promptly answers incoming calls, collects pertinent information, and enters required details into the Computer Aided Dispatch (CAD) System.

• Completes the CAD log with patient demographics and time-stamped events to ensure accurate documentation and adherence to department protocols.

• Coordinates with Dispatch Supervisor to determine appropriate resources for transport.

Knowledge, Skills, and Abilities:
Proficient verbal and written communication skills
Proficient in computer database skills
Proficient in real-time documentation in electronic format
Knowledge of AH policies, procedures, and protocols
Advanced computer skills

Education:
High School Grad or Equiv [Required]

Field of Study:
High School Diploma or Equiv Required

Work Experience:
1 year minimum relevant communications center experience [Preferred]

Additional Information:
N/A

Licenses and Certifications:
Emergency Medical Tech Cert (EMT) [Preferred]
Licensed Paramedic (PARA) [Preferred]
Driver's License (DL) [Preferred]

Physical Requirements: (Please click the link below to view work requirements)
Physical Requirements - />

Pay Range:

$19.23 - $30.77

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

Night shift - varied. 1830-0700550 E Rollins St. 4thfloor Mission Control. Orlando, FL32803 Coordinate and oversee ground and air medical transport operations across the AdventHealth system and with external partners. Act as a central liaison for physicians, hospital staff, EMS crews, and vendors to ensure timely and appropriate patient transfers. Utilize advanced dispatch systems and clinical acuity algorithms to determine the optimal transport mode and resource deployment. Maintain accurate, real-time documentation and communication across multiple platforms while actively monitoring and directing field units and aircraft to ensure safety and regulatory compliance. Provide administrative and logistical support to care management teams, facilitating smooth transfer workflows. Deliver outstanding customer service and contribute to a collaborative, high-performing team environment. Updates the status of field units and aircraft, ensuring compliance and timely transport. Other duties as assigned. Promptly answers incoming calls, collects pertinent information, and enters required details into the Computer Aided Dispatch (CAD) System. Completes the CAD log with patient demographics and time-stamped events to ensure accurate documentation and adherence to department protocols. Coordinates with Dispatch Supervisor to determine appropriate resources for transport. Knowledge, Skills, and Abilities: Proficient verbal and written communication skills Proficient in computer database skills Proficient in real-time documentation in electronic format Knowledge of AH policies, procedures, and protocols Advanced computer skills. Education: High School Grad or Equiv [Required]Field of Study: High School Diploma or Equiv Required. Work Experience: 1 year minimum relevant communications center experience [Preferred]Additional Information: N/ A - Licenses and Certifications: Emergency Medical Tech Cert (EMT) [Preferred] Licensed Paramedic (PARA) [Preferred] Driver's License (DL) [Preferred]Physical Requirements: (Please click the link below to view work requirements)Physical Requirements - km 2677 Pay Range:$19.23 - $30.77

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