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Assistant Retail Multi-Unit Manager - Miami International Airport
The purpose of the Assistant Multi-Unit Manager at Miami International Airport is to provide operational support and oversight for retail operations, serving as a key management layer between Shift Managers and Multi-Unit Management. This role ensures consistent execution of operational standards, supports staff development, and maintains accountability for performance metrics while serving as a key communication link between front-line management and senior leadership.
Salary: 58k - 68k Bonus Opportunities!
Essential Functions:
- Enforces retail SOPs through audits, accountability, corrective actions, and consistent operational standards across assigned areas.
- Coaches and supports Shift Managers and associates; ensures proper scheduling, coverage, and adherence to company engagement standards.
- Monitors operational and financial data, takes corrective actions, and reports performance trends to the Multi-Unit Manager.
- Oversees daily inventory, coordinates with vendors, maintains equipment, and ensures correct receiving and processing procedures.
- Reviews and approves shift timekeeping; tracks overtime to comply with labor laws and manage budget goals.
- Maintains knowledge of brand standards and lease agreements; ensures store presentation meets requirements and trains associates for compliance.
- Resolves complex customer and associate issues, delivers exceptional service, and implements strategies to boost satisfaction and revenue.
- Conducts job training, communicates company initiatives and changes, and acts as liaison with the Multi-Unit Manager.
- Ensures compliance with all federal, state, and local safety regulations; trains staff on safety protocols.
- Stays proficient in management systems (MIV, Crunch Time, Kronos); adopts new technologies and trains staff on their use.
- Implements marketing and promotions, develops creative strategies to increase revenue, and supports operational business objectives.
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Education/Experience:
- At least 4 years combined education and professional experience.
- 2 years in a leadership role supervising retail operations teams (multi-unit management).
- 4–6 years in a technical retail operations role (store management, merchandising, customer service).
- Understanding of state and federal retail, employment, safety, and consumer protection laws.
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Skills & Competencies:
- Expertise in inventory management, planograms, and visual merchandising.
- Proficiency with POS systems, inventory and scheduling software, and reporting tools.
- Ability to analyze retail KPIs (sales per square foot, inventory turnover, shrink, conversion rates).
- Knowledge of retail space optimization, category management, and seasonal merchandising.
- Strong business acumen to align merchandising, inventory, and customer experience strategies with organizational goals.
- Experience working with business operations, brand partners, landlords, associates, and store teams.
- Proven ability to coach, develop, and lead teams to foster positive work environments and achieve goals.
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Nearest Major Market: Miami
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Enforces retail SOPs through audits, accountability, corrective actions, and consistent operational standards across assigned areas. Coaches and supports Shift Managers and associates; ensures proper scheduling, coverage, and adherence to company engagement standards. Monitors operational and financial data, takes corrective actions, and reports performance trends to the Multi-Unit Manager. Oversees daily inventory, coordinates with vendors, maintains equipment, and ensures correct receiving and processing procedures. Reviews and approves shift timekeeping; tracks overtime to comply with labor laws and manage budget goals. Maintains knowledge of brand standards and lease agreements; ensures store presentation meets requirements and trains associates for compliance. Resolves complex customer and associate issues, delivers exceptional service, and implements strategies to boost satisfaction and revenue. Conducts job training, communicates company initiatives and changes, and acts as liaison with the Multi-Unit Manager. Ensures compliance with all federal, state, and local safety regulations; trains staff on safety protocols. Stays proficient in management systems (MIV, Crunch Time, Kronos); adopts new technologies and trains staff on their use. Implements marketing and promotions, develops creative strategies to increase revenue, and supports operational business objectives. Education/ Experience: At least 4 years combined education and professional experience. 2 years in a leadership role supervising retail operations teams (multi-unit management). 4–6 years in a technical retail operations role (store management, merchandising, customer service). Understanding of state and federal retail, employment, safety, and consumer protection laws. Skills & Competencies: Expertise in inventory management, planograms, and visual merchandising. Proficiency with POS systems, inventory and scheduling software, and reporting tools. Ability to analyze retail KPIs (sales per square foot, inventory turnover, shrink, conversion rates). Knowledge of retail space optimization, category management, and seasonal merchandising. Strong business acumen to align merchandising, inventory, and customer experience strategies with organizational goals. Experience working with business operations, brand partners, landlords, associates, and store teams. Proven ability to coach, develop, and lead teams to foster positive work environments and achieve goals. .googlejobmapad 91 b 1 e 52 b 9688 c 9 div.mapcontainer iframe,.googlejobmapad 91 b 1 e 52 b 9688 c 9 div.mapcontainer{min-height:300 px;} Please enable JavaScript .mapcontainer { position: relative; min-height: 400 px; padding-top: 0 px; overflow: hidden; border: 0 px; } .mapcontainer iframe { position: absolute; top: 0; left: 0; min-height: 400 px; width: 1 px; min-width: 100%; - width: 100%; } @media (max-width: 767 px) { .mapcontainer { min-height: 300 px; } .mapcontainer iframe { min-height: 300 px; width: 100%; - width: 100%; } } .map-hidden-content a { position: absolute; left: -9999 px; z-index: 999; padding: 1 em; background-color: black; opacity: 0; } .map-hidden-content a,.map-hidden-content a:focus,.map-hidden-content a:hover{ color:white !important; } .map-hidden-content a:focus { left: 50%; transform: translate. X(-50%); opacity: 1; } // Screen readers cannot read the following searchable map. Follow this link to reach our Job Search page to search for available jobs in a more accessible format. //'); // hack to force browser to not cache iframe results, even though URL may be different var iframe = document.get. Element. By. Id('iframe'); iframe.content. Window.location.href = iframe.src; //]]> .videocomponentb 590 fb 96783617 f 8 a{ border: 1 px solid transparent; } .videocomponentb 590 fb 96783617 f 8 a:focus{ border: 1 px dashed #5 B 94 FF !important; outline: none !important; } window.youtubevideos = window.youtubevideos || []; window.youtubevideos.push({'src':'// Dpo. M - Ja. Y - Vkrel=0&autoplay=0', 'alttext':'','component':'youtubeb 590 fb 96783617 f 8 ye. Dpo. M - Ja. Y - Vk'}) Nearest Major Market: Miami
search terms: Manager+Retail
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