About FIU

is a Top 50, preeminent public research university with 55,000 students from all 50 states and more than 140 countries, as well as an alumni network of more than 340,000. Located in the global city of Miami, the university offers more than 200 degree programs at the undergraduate, graduate and professional levels, including medicine and law. FIU faculty are leaders in their fields and include National Academy members, Fulbright Scholars and MacArthur Genius Fellows. A Carnegie R1 institution, FIU drives impactful research in environmental resilience, health and technology and innovation. Home to the Wall of Wind and Institute of Environment, FIU stands at the forefront of discovery and innovation. With a focus on student success, economic mobility and community engagement, FIU is redefining what it means to be a public research university.

Job Summary

The Center for Academic Success (CfAS) is currently seeking Student Front Desk Assistants to join their team of professionals. Duties to include:

• Provide customer service to students and visitors.
• Answer and direct phone calls, voicemails and e-mails.
• Maintain tutor schedules and student appointments.
• Assist with test registrations.
• Copy, fax, and file related paperwork.
• Implement and maintain administrative policies and procedures of the Centers.
• Review testing calendar for expected examines daily.
• Perform other duties as assigned, related to the position.

Minimum Qualifications

Customer service knowledge

None to basic level of Microsoft Word.

Ability to take direction and work independently as needed.

Ability to maintain confidentiality when dealing with highly sensitive information.

Job Category

Student Assistant

Student Disclosure

• Applicants must be currently enrolled as a student at FIU with a minimum of six (6) credits as an Undergraduate student or three (3) credits as a Graduate student during the Fall and Spring semesters.
• During the Summer semesters, Students need only remain enrolled and are not required to take credit hours, but cannot have graduated.
• Upon decreasing credit hours or graduating, student employment must end.

Work Schedule

• 20 standard hours per week
• Mondays through Fridays from 8:30am to 8:00pm
• Schedule may vary due to class schedules

Advertised Salary
$14.00/hour to $15.00/hour
Pre-Employment Requirements

Criminal Background Check

This student appointment may be subjected to a pre-employment background check.

How To Apply

Prospective Employee

If you have not created a registered account, you will be asked to create a username and password for use of the system. It is recommended that you provide an active/valid e-mail account as that will be the main source of communication regarding your status within the process. In this account, you are able to track your applicant status in "My Applications".

To be considered eligible for the position as an internal candidate, departmental staff must meet minimum requirements of the position and be in good performance standing.

Before you begin the process, we recommend that you are prepared to attach electronic copies of your resume, cover letter or any other documents within the application process. It is recommended that you combine your cover letter and resume/curriculum vitae into one attachment. Attached documents should be in Microsoft Word or PDF format. All applicants are required to complete the online application including work history and educational details (if applicable), even when attaching a resume.

- This posting will close at 12:00 am of the close date.

Disclosures

Clery Notice

In compliance with the

, the University Police department at Florida International University provides information on crimes statistics, crime prevention, law enforcement, crime reporting, and other related issues for the past three (3) calendar years. The FIU Annual Security report is available online at:

The Center for Academic Success (Cf. AS) is currently seeking Student Front Desk Assistants to join their team of professionals. Duties to include:Provide customer service to students and visitors. Answer and direct phone calls, voicemails and e-mails. Maintain tutor schedules and student appointments. Assist with test registrations. Copy, fax, and file related paperwork. Implement and maintain administrative policies and procedures of the Centers. Review testing calendar for expected examines daily. Perform other duties as assigned, related to the position. Minimum Qualifications. Customer service knowledge. None to basic level of Microsoft Word. Ability to take direction and work independently as needed. Ability to maintain confidentiality when dealing with highly sensitive information. Job Category. Student Assistant. Student Disclosure. Applicants must be currently enrolled as a student at FIU with a minimum of six (6) credits as an Undergraduate student or three (3) credits as a Graduate student during the Fall and Spring semesters. During the Summer semesters, Students need only remain enrolled and are not required to take credit hours, but cannot have graduated. Upon decreasing credit hours or graduating, student employment must end. Work Schedule 20 standard hours per week. Mondays through Fridays from 8:30 am to 8:00 pm. Schedule may vary due to class schedules. Advertised Salary$14.00/hour to $15.00/hour. Pre-Employment Requirements. Criminal Background Check. This student appointment may be subjected to a pre-employment background check.

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