AUTONATION CFS Director in Miami, FL

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The Financial Services Director has the opportunity to lead a team of Financial Service professionals to create an exceptional experience for Customers. This role is responsible for selecting, training, coaching, developing and retaining the very best team, while driving a high-level of performance among the Financial Services team to achieve targeted profit margins and product sales to drive Customer loyalty.

What are the day-to-day responsibilities
  • Leading yourself and the team in a way that supports AutoNation’s Vision and Mission
  • Setting a clear vision and goals for the Financial Services team to achieve targeted performance
  • Engaging and motivating the team to achieve key goals, performance expectations and AutoNation best practice processes
  • Driving the business through a high-level of involvement in the day-to-day operations including support to the Sales team in structuring transactions
  • Processing finance transactions including lender approval and ensuring 100% compliance with all state and federal laws and regulations
  • Building lender and other vendor relationships; ensuring proper lender mix
  • Ensure timely funding of all contracts and control of contracts in transit; obtain resolution of all returned contracts
  • Conduct frequent deal audits to ensure compliance
  • Ensuring that all administrative processes are handled timely and in compliance with Company policy
  • Providing an exceptional customer experience to drive loyalty

How will I know if I am successful
  • The performance of a Financial Services Director is measured by achieving:
  • Targeted profit and product sales goals
  • Targeted contracts-in-transit goals
  • Compliance with all federal and state law
  • Targeted Customer Satisfaction Index
  • Targeted Associate retention

What are the requirements for this job
  • High School diploma or equivalent
  • Three to five years of automotive financial services experience
  • Proven leadership ability to mentor and train others
  • Ability to set and achieve targeted goals
  • Proven ability to provide an exceptional customer experience
  • Highly detail-oriented and organized
  • Demonstrated communication and interpersonal skills
  • Experience and desire to work with technology
  • Valid in-state driver’s license and have and maintain an acceptable, safe driving record
  • Valid Financial Services licenses as required by state

What are the opportunities for career growth
  • Our Associates have many choices for career growth and development after success in a Financial Services Manager role. Opportunities may include:
  • Financial Services Director
  • Sales Management

Exciting Benefits and Perks Await You:
  • Competitive compensation and 401k matching

  • Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.

  • Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear

  • Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers

  • Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.

AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Leading yourself and the team in a way that supports AutoNation’s Vision and Mission. Setting a clear vision and goals for the Financial Services team to achieve targeted performance. Engaging and motivating the team to achieve key goals, performance expectations and AutoNation best practice processes. Driving the business through a high-level of involvement in the day-to-day operations including support to the Sales team in structuring transactions. Processing finance transactions including lender approval and ensuring 100% compliance with all state and federal laws and regulations. Building lender and other vendor relationships; ensuring proper lender mix. Ensure timely funding of all contracts and control of contracts in transit; obtain resolution of all returned contracts. Conduct frequent deal audits to ensure compliance. Ensuring that all administrative processes are handled timely and in compliance with Company policy. Providing an exceptional customer experience to drive loyalty How will I know if I am successful The performance of a Financial Services Director is measured by achieving:Targeted profit and product sales goals. Targeted contracts-in-transit goals. Compliance with all federal and state law. Targeted Customer Satisfaction Index. Targeted Associate retention What are the requirements for this job High School diploma or equivalent. Three to five years of automotive financial services experience. Proven leadership ability to mentor and train others. Ability to set and achieve targeted goals. Proven ability to provide an exceptional customer experience. Highly detail-oriented and organized. Demonstrated communication and interpersonal skills. Experience and desire to work with technology. Valid in-state driver’s license and have and maintain an acceptable, safe driving record. Valid Financial Services licenses as required by state What are the opportunities for career growth Our Associates have many choices for career growth and development after success in a Financial Services Manager role. Opportunities may include:Financial Services Director. Sales Management. Exciting Benefits and Perks Await You:Competitive compensation and 401 k matching. Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits. Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and Auto. Gear. Access amazing deals and discounts through You. Decide, a website with offers from top providers and retailers. Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide. AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.
search terms: Director+Customer Experience
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