REQUIREMENTS AND PREFERENCES

The Broward County Crisis Intervention and Support Division (CISD), part of the Human Services Department, ensures a comprehensive continuum of crisis and intervention services for youth, adults, families, and survivors of sexual assault, child abuse, and human trafficking. The Nancy J. Cotterman Center, is recognized nationally as the only Accredited Child Advocacy Center, the Certified Sexual Assault Program, and the Child Protection Team in Broward County. The Office of Justice Services oversees the Adult and Juvenile Civil Citation Programs – which serves as an early intervention to keep individuals out of the criminal justice system by holding them accountable and reducing re-offenses. OJS also supports the Juvenile Pre-Disposition Services program which provides case coordination of youth who have been arrested by linking them to community providers and other interventions while they await the disposition of their case. CISD administration provides administrative, fiscal, and operational oversight for the Justice Services Section and the Nancy J. Cotterman Center, which includes Crisis/Counseling and Child Protection Team/Medical Services.

2026 Benefits of Broward County Employment

Eleven (11) paid holidays each year

Vacation (Paid Time Off) = 2 weeks per year

Tuition Reimbursement (Up to 2K annually)

Up to 40 hours of Job Basis Leave for eligible positions

Paid Parental Leave

Health Benefits

High-Deductible Health Plan – bi-weekly premiums: Employee $10.90 / Family $80.79

Includes a County Funded Health Savings Account of up to $2,000 Annually

Consumer Driven Health Plan – bi-weekly premiums: Employee $82.58 / Family $286.79

Florida Retirement System (FRS) – Pension or Investment Plan

457 Deferred Compensation County matches up to $2,000 a year

General Description

This position provides screenings, assessments, and intervention services to individuals and families in crisis, with a primary focus on supporting human trafficking victims. The role blends direct client support with coordinated care across community partners and operates under general supervision with independent judgment in daily work.

Minimum Education and Experience Requirements

Requires a Master's degree from an accredited college or university with major coursework in social work, mental health, family therapy, psychology, or closely related field.
Requires one (1) year of social services casework, counseling or closely related field and six (6) months of clinical case management.

Special Requirements

Schedule will include nights/weekends/holidays and on call flexibility, subject to change based on business needs.
Position is located on site.

Special Certifications and Licenses

Must possess and maintain a valid Florida driver's license.

Preferences

• Experience working with Human Trafficking Victims
• LMFT, LCSW, LMHC or Registered Intern (Social Work, Mental Health, Family Therapy)
• Bilingual English/Spanish, English/Creole and/or English/Portuguese
• Doctorate degree from an accredited college or university with major coursework in social work, mental health, family therapy, psychology, or closely related field.

SCOPE OF WORK

Duties and Responsibilities

The functions listed below are those that represent the majority of the time spent working in this class. Management may assign additional functions related to the type of work of the job as necessary.

- Conducts screenings, interviews, and human trafficking assessments.
- Develops treatment or service plans with program participants and/or their families.
- Coordinates treatment and services with community, governmental, and other service providers.
- Observes, evaluates, monitors, reports, and documents client status and progress.
- Counsels and provides emotional support to clients and families and accompaniment to court or appointments.
- Maintains clinical records manually and electronically using computer based applications.
- Prepares accurate and timely written reports on assigned caseload, quality/quantity of work, and required documentation.
- Confers with program participants, families, and caregivers regarding treatment related matters.
- Documents progress notes and tracks daily reports for record keeping purposes.
- Assists clients with completing assistance applications, including human trafficking relocation applications.
- Links families to community agencies such as housing assistance, childcare, food banks, and other support services.
- Assesses clients for abuse, suicidal or homicidal ideation, and makes reports to the Florida Abuse Hotline or Law Enforcement when
required.
- Acts as an advocate between families and law enforcement, the State Attorney’s Office, child protective services, and other entities to ensure client needs and rights are addressed.
- Answers after hours calls as needed.
- Participates in staff meetings, multidisciplinary meetings, and required trainings.
- Represents the agency in community events, educational workshops, committees, and stakeholder meetings.
- Assists with special projects assigned by the supervisor.
- Testifies at dispositions, hearings, and trials as needed.
- Performs emergency service duties in the event of a County emergency or disaster (e.g., staffing a shelter before, during, or after a hurricane).
- Performs related work as assigned.

Due to location and assignment, must pass and maintain a Level 2 background check; failure to maintain status will result in ineligibility per Florida State Statute.

Competencies

• Business Insight:
  Applies knowledge of business and the marketplace to advance the organization's goals. Has a sophisticated grasp of business drivers, finds new ways to increase own contribution. Stays attuned to business and industry changes, ensures own activities remain aligned to key objectives.
• Manages Complexity:
  Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. Consistently looks at complex issues from many angles; obtains a rich and deep understanding; swiftly cuts to the core issue; skillfully separates root causes from symptoms.
• Plans and Aligns:
  Plans and prioritizes work to meet commitments aligned with organizational goals. Strengthens alignment and coordination between own work and others', providing well-sequenced activities and exact time frames. Foresees and resolves many potential bottlenecks and delays.
• Ensures Accountability:
  Holds self and others accountable to meet commitments. Accepts responsibility for own work, both successes and failures. Handles fair share and does not make excuses for problems. Usually meets commitments to others.
• Communicates Effectively:
  Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. Tailors communication content and style to the needs of others. Pays attention to others' input and perspectives, asks questions, and summarizes to confirm understanding.
• Persuades:
  Uses compelling arguments to gain the support and commitment of others. Positions and packages ideas so that they will resonate strongly with a wide variety of stakeholders. Uses strong logic and compelling evidence. Works with others to find creative win-win solutions; achieves consensus through compromise.
• Manages Ambiguity:
  Operates effectively, even when things are not certain or the way forward is not clear. Sees and seizes possible opportunities in unknown situations. Steers others skillfully with a stabilizing presence and clear targeted coaching in order to make significant progress.
• Nimble Learning:
  Learns through experimentation when tackling new problems, using both successes and failures as learning fodder. Ensures that the organization gathers, shares, and benefits from lessons learned across the organization. Strongly champions and rewards exploration and learning and emphasizes their importance.
• Situational Adaptability:
  Adapts approach and demeanor in real time to match the shifting demands of different situations. Sees even subtle cues to adapt; deploys a wide range of behaviors to stay effective. Exemplifies flexibility and resourcefulness; responds deftly to a variety of challenges and situation

WORK ENVIRONMENT

Physical Demands

Physical demands refer to the requirements for physical exertion and coordination of limb and body movement.

Performs sedentary work that involves walking or standing some of the time or sustained keyboard operations.

Unavoidable Hazards (Work Environment)

Unavoidable hazards refer to the job conditions that may lead to injury or health hazards even though precautions have been taken.

Involves routine and frequent exposure to traffic; moving machinery.

SPECIAL INFORMATION

County Core Values

All Broward County employees strive to demonstrate the County's four core behavioral competencies^©.

• Collaborates: Building partnerships and working collaboratively with others to meet shared objectives.
• Customer focus: Building strong customer relationships and delivering customer-centric solutions.
• Instills trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity.
• Values differences: Recognizing the value that different perspectives and cultures bring to an organization.

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Americans with Disabilities Act (ADA) Compliance

Broward County is an Equal Opportunity Employer committed to inclusion. Broward County is committed to providing equal opportunity and reasonable accommodations to qualified persons with disabilities. We support the hiring of people with disabilities; therefore, if you require assistance due to a disability, please contact the Professional Standards Section in advance at 954-357-6500 or email Profstandards@broward.org to make an accommodation request.

County-wide Emergency Responsibilities

Note: During emergency conditions, all County employees are automatically considered emergency service workers. County employees are subject to being called to work in the event of a disaster, such as a hurricane, or other emergency situation and are expected to perform emergency service duties, as assigned.

County-wide Employee Responsibilities

All Broward County employees must serve the public and fellow employees with honesty and integrity in full accord with the letter and spirit of Broward County's Employee Code of Ethics, gift, and conflict of interest policies.

All Broward County employees must establish and maintain effective working relationships with the general public, co-workers, elected and appointed officials and members of diverse cultural and linguistic backgrounds, regardless of race, color, religion, sex, national origin, age, disability, marital status, political affiliation, familial status, sexual orientation, pregnancy, or gender identity and expression.

The Broward County Crisis Intervention and Support Division (CISD), part of the Human Services Department, ensures a comprehensive continuum of crisis and intervention services for youth, adults, families, and survivors of sexual assault, child abuse, and human trafficking. The Nancy J. Cotterman Center, is recognized nationally as the only Accredited Child Advocacy Center, the Certified Sexual Assault Program, and the Child Protection Team in Broward County. The Office of Justice Services oversees the Adult and Juvenile Civil Citation Programs – which serves as an early intervention to keep individuals out of the criminal justice system by holding them accountable and reducing re-offenses. OJS also supports the Juvenile Pre-Disposition Services program which provides case coordination of youth who have been arrested by linking them to community providers and other interventions while they await the disposition of their case. CISD administration provides administrative, fiscal, and operational oversight for the Justice Services Section and the Nancy J. Cotterman Center, which includes Crisis/ Counseling and Child Protection Team/ Medical Services. 2026 Benefits of Broward County Employment. Eleven (11) paid holidays each year. Vacation (Paid Time Off) = 2 weeks per year. Tuition Reimbursement (Up to 2 K annually)Up to 40 hours of Job Basis Leave for eligible positions. Paid Parental LeaveHealth Benefits. High-Deductible Health Plan – bi-weekly premiums: Employee $10.90 / Family $80.79 Includes a County Funded Health Savings Account of up to $2,000 Annually. Consumer Driven Health Plan – bi-weekly premiums: Employee $82.58 / Family $286.79 Florida Retirement System (FRS) – Pension or Investment Plan 457 Deferred Compensation County matches up to $2,000 a year. General Description. This position provides screenings, assessments, and intervention services to individuals and families in crisis, with a primary focus on supporting human trafficking victims. The role blends direct client support with coordinated care across community partners and operates under general supervision with independent judgment in daily work. Minimum Education and Experience Requirements Requires a Master's degree from an accredited college or university with major coursework in social work, mental health, family therapy, psychology, or closely related field. Requires one (1) year of social services casework, counseling or closely related field and six (6) months of clinical case management. Special Requirements Schedule will include nights/weekends/holidays and on call flexibility, subject to change based on business needs. Position is located on site. Special Certifications and Licenses. Must possess and maintain a valid Florida driver's license. Preferences. Experience working with Human Trafficking Victims. LMFT, LCSW, LMHC or Registered Intern (Social Work, Mental Health, Family Therapy)Bilingual English/ Spanish, English/ Creole and/or English/ Portuguese. Doctorate degree from an accredited college or university with major coursework in social work, mental health, family therapy, psychology, or closely related field. SCOPE OF WORK Duties and Responsibilities. The functions listed below are those that represent the majority of the time spent working in this class. Management may assign additional functions related to the type of work of the job as necessary. - Conducts screenings, interviews, and human trafficking assessments. - Develops treatment or service plans with program participants and/or their families. - Coordinates treatment and services with community, governmental, and other service providers. - Observes, evaluates, monitors, reports, and documents client status and progress. - Counsels and provides emotional support to clients and families and accompaniment to court or appointments. - Maintains clinical records manually and electronically using computer based applications. - Prepares accurate and timely written reports on assigned caseload, quality/quantity of work, and required documentation. - Confers with program participants, families, and caregivers regarding treatment related matters. - Documents progress notes and tracks daily reports for record keeping purposes. - Assists clients with completing assistance applications, including human trafficking relocation applications. - Links families to community agencies such as housing assistance, childcare, food banks, and other support services. - Assesses clients for abuse, suicidal or homicidal ideation, and makes reports to the Florida Abuse Hotline or Law Enforcement whenrequired. - Acts as an advocate between families and law enforcement, the State Attorney’s Office, child protective services, and other entities to ensure client needs and rights are addressed. - Answers after hours calls as needed. - Participates in staff meetings, multidisciplinary meetings, and required trainings. - Represents the agency in community events, educational workshops, committees, and stakeholder meetings. - Assists with special projects assigned by the supervisor. - Testifies at dispositions, hearings, and trials as needed. - Performs emergency service duties in the event of a County emergency or disaster (e.g., staffing a shelter before, during, or after a hurricane). - Performs related work as assigned. Due to location and assignment, must pass and maintain a Level 2 background check; failure to maintain status will result in ineligibility per Florida State Statute. Competencies. Business Insight:Applies knowledge of business and the marketplace to advance the organization's goals. Has a sophisticated grasp of business drivers, finds new ways to increase own contribution. Stays attuned to business and industry changes, ensures own activities remain aligned to key objectives. Manages Complexity:Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. Consistently looks at complex issues from many angles; obtains a rich and deep understanding; swiftly cuts to the core issue; skillfully separates root causes from symptoms. Plans and Aligns:Plans and prioritizes work to meet commitments aligned with organizational goals. Strengthens alignment and coordination between own work and others', providing well-sequenced activities and exact time frames. Foresees and resolves many potential bottlenecks and delays. Ensures Accountability:Holds self and others accountable to meet commitments. Accepts responsibility for own work, both successes and failures. Handles fair share and does not make excuses for problems. Usually meets commitments to others. Communicates Effectively:Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. Tailors communication content and style to the needs of others. Pays attention to others' input and perspectives, asks questions, and summarizes to confirm understanding. Persuades:Uses compelling arguments to gain the support and commitment of others. Positions and packages ideas so that they will resonate strongly with a wide variety of stakeholders. Uses strong logic and compelling evidence. Works with others to find creative win-win solutions; achieves consensus through compromise. Manages Ambiguity:Operates effectively, even when things are not certain or the way forward is not clear. Sees and seizes possible opportunities in unknown situations. Steers others skillfully with a stabilizing presence and clear targeted coaching in order to make significant progress. Nimble Learning:Learns through experimentation when tackling new problems, using both successes and failures as learning fodder. Ensures that the organization gathers, shares, and benefits from lessons learned across the organization. Strongly champions and rewards exploration and learning and emphasizes their importance. Situational Adaptability:Adapts approach and demeanor in real time to match the shifting demands of different situations. Sees even subtle cues to adapt; deploys a wide range of behaviors to stay effective. Exemplifies flexibility and resourcefulness; responds deftly to a variety of challenges and situation WORK ENVIRONMENT Physical Demands. Physical demands refer to the requirements for physical exertion and coordination of limb and body movement. Performs sedentary work that involves walking or standing some of the time or sustained keyboard operations. Unavoidable Hazards (Work Environment)Unavoidable hazards refer to the job conditions that may lead to injury or health hazards even though precautions have been taken. Involves routine and frequent exposure to traffic; moving machinery.

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