IT Call Center Agent
Fort Lauderdale, FL, FL
700 SE 3rd Ave, Suite 203
Updated: April 09
IT Call Center Agent
- Req No
- 2026-23436
- Job Locations
- US-FL-Fort Lauderdale, FL
- Category
- Information Technology
- Type
- Regular Full-Time
WHO WE ARE
AMAZING INDIVIDUALS WORKING FOR POSITIVE PEOPLE at AIDS Healthcare Foundation!
Does the idea of doing something that really makes a difference in people’s lives while being well-compensated intrigue you Are you looking to work for an organization that encourages growth and success from each and every one of its employees
If so, AIDS Healthcare Foundation is the place for you!
Founded in 1987, AIDS Healthcare Foundation is the largest specialized provider of HIV/AIDS medical care in the nation. Our mission is to provide cutting edge medicine and advocacy, regardless of ability to pay. Through our healthcare centers, pharmacies, health plan, research and other activities, AHF provides access to the latest HIV treatments for all who need them.
AHF’s core values are:
- Patient-Centered
- Value Employees
- Respect for Diversity
- Nimble
- Fight for What’s Right
Please review our Advocacy page for the latest news on how AHF is Fighting for What’s Right! Advocacy News.
Benefits at AHF
AHF offers comprehensive benefits to help our employees do and be their very best! These benefits are intended to enhance employee physical, financial, spiritual and professional health.
YOUR CONTRIBUTION TO OUR SUCCESS!
A IT Call Center Agent enhances the reputation of AHF by provide front-line primary technical support to end users on various technical issues and problems relating to hardware, software and peripherals. They will also be responsible for responding to, documenting and resolving service tickets in a timely manner according to SLA. Must have excellent problem solving skills in order to diagnose, evaluate and resolve complex problem situations, or when appropriate, escalate or route them to appropriate IT staff members.
You will be a passionate advocate for our top initiatives.
To be successful as a IT Call Center Agent, it is crucial to ensure that the AHF Core Values and Mission stay top of mind with all that you do. At AHF we are nimble and able to adapt in a dynamic environment to assist in providing the best experience for our clients and workplace for our employees.
AHF has a collaborative organizational structure where staff are accountable to multiple leaders.
The IT Call Center Agent will work as a part of a close-knit team to perform root cause analysis, develop checklists for typical problems and recommend procedures and controls for problem prevention. This position will support multiple platforms including desktops, laptops, mobile devices and videoconferencing equipment.
Licenses and Certifications: A Certification required; Network Certification (preferred)
AHF Commitment
We at AIDS Healthcare Foundation believe that each individual is entitled to equal employment opportunities without regard to race, color, creed, gender, sexual orientation, gender identity, marital status, national origin, age, veteran status or disability. The right of equal employment opportunity extends to recruiting, hiring selection, transfer, promotion, training and all other conditions of employment.
Refer this job to a friend
Socialize this job opportunity to a friend, colleague, or family member:
A IT Call Center Agent enhances the reputation of AHF by provide front-line primary technical support to end users on various technical issues and problems relating to hardware, software and peripherals. They will also be responsible for responding to, documenting and resolving service tickets in a timely manner according to SLA. Must have excellent problem solving skills in order to diagnose, evaluate and resolve complex problem situations, or when appropriate, escalate or route them to appropriate IT staff members. You will be a passionate advocate for our top initiatives. To be successful as a IT Call Center Agent, it is crucial to ensure that the AHF Core Values and Mission stay top of mind with all that you do. At AHF we are nimble and able to adapt in a dynamic environment to assist in providing the best experience for our clients and workplace for our employees. AHF has a collaborative organizational structure where staff are accountable to multiple leaders. The IT Call Center Agent will work as a part of a close-knit team to perform root cause analysis, develop checklists for typical problems and recommend procedures and controls for problem prevention. This position will support multiple platforms including desktops, laptops, mobile devices and videoconferencing equipment. Licenses and Certifications: A Certification required; Network Certification (preferred) AHF Commitment
search terms: IT+Call Center
Expired
Local Job Bulletin is an independent Job Search Engine. Local Job Bulletin is not endorsed, sponsored or affiliated with the actual employer of the job. All trademarks, service marks, logos, domain names, and job descriptions are the property of their respective holder.
IT Job Openings: Earn $15-$45/Hr. Immediate Hire
Fort Lauderdale, FL
Upload your Resume - Let Employers find you!
Local Job Bulletin is an independent Job Search Engine. Local Job Bulletin is not an agent or representative and is not endorsed, sponsored or affiliated with any employer. Local Job Bulletin uses proprietary technology to keep the availability and accuracy of its job listings and their details. All trademarks, service marks, logos, domain names, job descriptions and other company descriptions / details are the property of their respective holder. Local Job Bulletin does not have its users apply for a job on the LocalJobBulletin.com website. Additionally, Local Job Bulletin may provide a list of third-party job listings that may not be affiliated with any employer. Please make sure you understand and agree to the website's Terms & Conditions and Privacy Policies you are applying on as they may differ from ours and are not in our control.;