This is an entry-level position within the front office at the Panthers Ice. Den. The ideal candidate will have a friendly and outgoing personality while also being very detail orientated and possessing strong customer service skills. They should be responsible, very professional and able to handle complicated situations and a variety of personalities. Essential Duties and Responsibilities: Facilitate customer registration by using the point-of-sale system to register and take payments for figure skating programs, hockey leagues, private lessons, public skating, birthday parties, etc. Process cash/credit card payments and count out cash register at the end of each shift Answer in-coming phone calls. Be able to answer any questions a caller may have, transfer them to another department as needed, and take & distribute accurate messages Operate office electronics including photocopiers/scanners, Point of Sale system, telephone system and personal computers Assist upper management with booking birthday parties and camp field trips Greet and interact with customers to provide information about upcoming programs, camps, and events Maintain a clean and organized front office. Restock program flyers as needed, inform upper management when new orders are needed Help with daily projects like stuffing goodie bags, creating locker room schedule, inventory counts, etc. Interact with customers to provide information about upcoming programs, camps, and events. Other duties as assigned Qualifications: Must be at least 17 years of age Must have strong communication skills, be detailed and possess excellent problem-solving skills Must be proficient with Microsoft Word and Excel, and Powerpoint Must be able to handle fast pace environments and multiple tasks at once Must be a team player and have a positive attitude Position Type/ Expected Hours of Work:This is a non-exempt hourly position. Must be able to work flexible hours, early mornings, nights, weekends, and holidays as needed. At the Florida Panthers Hockey Club, Arena Operating Company, Panthers Ice. Den, Sanza Food Service, War Memorial Benefit Corporation, and FLA Team Shop, we strive to make every employee feel valued and respected for who they are and the unique contributions they make. We believe that a diverse and inclusive company is a more innovative and successful company, which is why we aim to infuse diversity, equity, and inclusion (DE&I) into all aspects of our culture and our business. We welcome all to apply and join our team.

search terms: Office Associate+Office