Wendy's Crew Members provide provide a level of customer service that exceeds our customer’s expectation (wow! Service) in a fast and orderly fashion that meets quality, service, and cleanliness standards.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Including the following, but not limited to -
- Greets each guest with a smile and a warm welcome
- Suggestive sale and answer questions about products
- Records the customer’s order
- Stages customers in serpentine area to maintain a smooth customer flow
- Selects requested food items from serving or storage areas and assembles items on serving tray or in takeout bag.
- Serves cold drinks, hot beverages, and desserts
- Receives payment
- Assists customers with questions or complaints
- Retrieves raw food stock and places at appropriate station for preparation
- Performs duties to prepare food
- Maintains orderly eating and serving areas
- Ensures that he or she follows all company issued policies and procedures